For Granite Shield Customer's to Register What Was Sealed in Their Home
We thank you for your purchase. As of 4/1/2011 customer's that have had something sealed with Granite Shield by a Granite Shield applicator the customer or someone for the customer at this site must register their warranty online within 30 days of being sealed to have a warranty through the Granite Shield corporate office. Your applicator should have provided you with paperwork to do so. Seal jobs done before 4/1/11 we still advise to also do so should there be a problem we can notify the customer. Should the customer be unable to register the warranty online please ask the Granite Shield applicator to do so. Should the applicator register the customer's warranty online for the customer we suggest confirming with the applicator that they did and requesting a print out copy of the customer online warranty registration as well as a copy of the applicator online registration form.
Please fill in the following information for your online Granite Shield warranty registration which will be inputted into our customer database. By providing the Granite Shield corporate office your customer information of what was sealed in the home should we need to we can ask the Granite Shield applicator to fax into our office the customer paperwork required should we have not received it from the applicator or for them to fill out the applicator online warranty registration which is different than this registration form. To complete the warranty registration please fax, email or take a photo with your Smart Phone a copy of the Granite Shield warranty card along with a Granite Shield customer receipt so your warranty will be in effect with the Granite Shield corporate office to: GraniteShield@hotmail.com Fax: 951-344-8264. Our Post Office no longer wants to accept mailed in copies due to the volume of mail.
If you weren't provided with a receipt from a Granite Shield applicator please contact your Granite Shield applicator to do so. For your warranty to be in effect with the Granite Shield corporate office you must have a customer receipt for proof of purchase showing Granite Shield, how much was paid, what, where, what was sealed in your home that includes your name, phone number and address and for your applicator to have turned into the Granite Shield corporate office his and or her required paperwork to complete the registration. The warranty will be activated once we receive the paperwork from the applicator and the customer completes the activation process. Registration is for those who have had the Granite Shield sealer applied by a licensed Granite Shield applicator.
***Unfortunately due to fraud and imposters this online warranty registration is our fastest way to catch imposters pretending to be Granite Shield or individuals claiming they are using Granite Shield chemicals. This information you are about to provide us will be reviewed immediately. Keep in mind anyone can visit our website and can fill out the online warranty registration and that is why we need for you to fill out the online warranty registration and fax, email or mail (fax or email is preferred) proof of purchase to our office. Unfortunately we have some Granite Shield applicators that take months or never turn in their paperwork this way we can inform you whether you have had an applicator that never turns in their paperwork. The online warranty registration and the registration process was created for the best interest of the consumer, the applicator and the corporate office.
Granite Shield Online Warranty Registration & Quality Control Service Questionaire
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